Refund Policy

Last updated: August 31, 2026

Condition and request window

As a straightforward guide, Only new, unused products in original condition qualify. Original packaging, tags, accessories, and included materials must be retained, and the request must be made within 30 days after delivery.

How returns work

For day-to-day reference, Returns are completed by mail. A free return label is included in the package, and no restocking fee is charged. Do not mail anything back without authorization.

Damaged or incorrect orders

It is helpful to know that Products that are damaged, defective, incorrect, incomplete, or materially different from their description may be reported for review. Provide the purchase number, checkout email, an explanation, and photos or video of the product and packaging.

Refund timing

Where relevant, After approval, the refund is returned to the original payment method and processed within 10 days. A bank or card issuer may need additional time to post the credit.

Exchange availability

For an accurate overview, An approved exchange depends on stock at the time it is processed. If the requested replacement is unavailable, we will explain the available resolution.

Eligible returns and exchanges

As a straightforward guide, We accept returns of defective and non-defective products, and we accept exchanges subject to available inventory. A change of mind, personal preference, or an incorrect selection qualifies as a non-defective return.